Shipping Policy

Processing & Shipping Time

  • Processing time: 3–5 business days (order verification, packing, and handover to the carrier)

  • Shipping time: Approximately 12 business days via air freight

  • Total delivery time: 15–17 business days from the date your order is placed

Shipping Cost

  • Free air freight shipping on all orders — no minimum order value required

  • For large or bulk orders shipped via sea freight, the shipping cost will be quoted separately. Please contact us before placing your order.

Shipping Method

  • All standard orders are shipped via air freight, with tracking information provided

  • Oversized or bulk orders may be arranged via sea freight for safety and cost efficiency

Delays Notice

Delivery may be delayed due to:

  • Customs inspections

  • Weather conditions

  • Carrier delays or peak seasons

  • Other force majeure events

We appreciate your understanding and patience in such circumstances.

Important Notices

  • Delivery timelines are estimates only and not guaranteed

  • We are not responsible for lost or stolen packages after delivery has been confirmed. If you believe a mis-delivery has occurred, please contact the carrier directly

  • Please ensure your shipping address is correct at checkout. Additional charges may apply for address changes after dispatch

Product Protection

All SeekyLighting products are shipped with sturdy wooden frames to ensure safe delivery

Questions?

  • Email: david@seekylighting.com

  • WhatsApp: +86 189 7080 2494